Service Desk Specialist

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Larnaca – Organizational structure The succesful candidate will be the only IT specialist working in Cyprus offices (Larnaca, Limassol, Nicosia) reporting to the IT Director in Moscow. Engagement of Moscow IT personnel and/or third parties (outsourcing of some IT services) is an option to cover gaps in special skills / capacity. Close coordination with IT team based in Moscow and Zurich is required to align operations. Responsibilities Ensuring smooth functioning of all IT services in the offices. IT vendor and contractor relationship management to arrange for the purchase and support of IT equipment, consumables, third-party IT services. Advising all users on the use of certain software and office applications; primary diagnostic and troubleshooting. Installation and setup of Windows OS, MacOS, iOS, Android. Installation and setup up of applications, i.e. MS Office, Adobe Acrobat, PGP, Symantec, etc. Supporting user work stations. Diagnostic and troubleshooting of user software, … – Training – Part-time

  • Title: Service Desk Specialist
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