Upcom – Nicosia – We are currently looking for a Monitor Operator to join our dynamic team of IT professionals on behalf of our client, a leading multinational company with global presence and large multidimensional portfolio of projects including some of the most established and prestigious companies, in Cyprus (Nicosia). Job Responsibilities Provide operation and monitoring support Check systems logs of various systems (Operating Systems, Databases, Applications, Networking equipment’s) Verify and log every issue by following predefined policy , procedure and monitoring tools Diagnosing problems and determining the severity Referring problems to support groups Updating the user on the call status, and confirming with the user that problem is fixed Ad hoc project and administration support Requirements Job Requirements (skills/experiences) Good command of oral and written English and Greek. Excellent communication, telephone manner, technical skill and interpersonal skills Self initia… – Permanent – Full-time