Limassol – Overall Purpose of Role: We are seeking to recruit an exceptional Customer Support Representative to ensure that our clients have an exceptional trading experience while trading with us. This is a unique opportunity to handle all clients’ communication through telephone, emails and chat etc. Main Activities and Responsibilities: Deal directly with clients’ inquiries through phone, email and live chat. Obtain and evaluate all relevant information to handle inquiries correctly. Respond promptly to customer inquiries, handling and resolving them accordingly. Record details of all inquiries, comments and complaints. Communicate and coordinate issues with other departments. Coordinating with the sales team and other relevant departments to properly and effectively assist clients. Assisting new clients with the account opening process and company’s KYC procedures Provide clients with relevant information regarding the website, promotions and products. Communication precise and c… – Permanent – Full-time