Limassol – The role The Customer Support Department is responsible to interact with customers to provide and process information regarding inquiries, problems, and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high-quality service and assistance by the customers. The ideal candidate will possess the following qualifications/skills: Proven customer support experience Experience/background in Forex and the Financial Market is a plus Excellent command of the English and Arabic languages, both verbal and written Proficiency in the use of Microsoft Office Word, Excel, Outlook Strong phone contact handling skills and active listening Ability to work under pressure and meet deadlines Excellent communication and presentation skills Flexible to work on weekly rotating shifts (morning/ afternoon/ night) The successful candidate will be accountable for: Effectively managing the company chats, E-mails and calls Identifyi… – Permanent – Full-time