Limassol – CareerFinders, on behalf of our client, a rapidly expanding CySEC Licensed Investment Firm with offices in Limassol, we are seeking to recruit a Customer Support Officer to join their team. The successful applicant will possess outstanding communication skills in English, be willing and able to work to a 24/5 shift-rotation and will ideally have previous and demonstrable experience in a similar position. Key Duties/Responsibilities: Implement the customer service policies of the company. Measure customer satisfaction and improve services. Process financial transactions of the customer such as deposits and withdrawals. Post financial transaction into the various systems used by the company. Process customers’ bonuses. Perform KYC procedures and ensure that all applications are compliant with the company’s policies and regulatory requirements. Handle all types of enquiries from customers via chat, phone call or email. Enter and keep updating customers account information in t… – Permanent – Full-time