Customer Support Officer

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Limassol – About Cardpay Cardpay is focused on breaking down the many payment barriers that exist when companies are trying to scale their services internationally, or where they are growing new markets or business models. We’re doing this by developing a system that can handle complex, cross border payments and international corporate accounts; deal with regulatory frameworks and even manage prepaid cards. What is important is that our clients tell us their challenges and we evolve our system to solve them. It’s one system, one solution, one Cardpay world. Main duties and responsibilities: Providing support to customers on payments-related issues, online banking, bank cards transactions and other operational issues Handling requests for issuing bank references, bank cards, current and card account statements, reports for customers` auditors Display a strong understanding of each client’s business model in order to effectively promote and upsell Cardpay’s solutions, maintain the growth … – Permanent – Full-time

  • Title: Customer Support Officer
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