The main role of a Ground Host/ Check- in Agent is to identify and meet the standard and special service requirements of the passengers at check-in and boarding gates by adhering to the predefined by the Company service standards and procedures so that the passengers are handled in a safe, efficient and friendly manner.

This position is for Seasonal Part-Time employment and it involves working variable shifts since the airport operates on a 24hour basis Monday to Sunday.

The main duties include:

• Meeting and greeting passengers
• Checking-in passengers
• Travel document processing
• Accurately checking in luggage and baggage tagging
• Issuing boarding passes
• Assisting passengers at the automatic check-in kiosks
• Checking passenger travel documents at the gates ensuring on time service according to the assigned flight departure time
• Dealing with flight delays and other last minute itinerary changes

The desired profile of a successful Ground Host / Check – in Agent in is:

• Excellent knowledge of Greek and English languages at a professional level
• Knowledge of an additional languages such as German or Russian is considered an advantage
• Previous work experience as Ground Host/ Check in Agent is ideal
• Computer literate
• First class communication skills
• Driver’s license holder
• Ability to work shifts
• Able to work well within a team
• Clean criminal police record
• Military service obligations served
• Well-groomed and uniformed appearance
• Customer service experience from a demanding industry such as travel, tourism, retail, hospitality, leisure is considered a plus

In return you will receive:

• An attractive remuneration packag
• Extensive training in the aviation field
• Experience in working with some of the biggest airlines
• Experience in working in a challenging fast paced modern environment
• Prior to the commencement of employment, successful applicants must be able to provide 5 years background checkable history, requested by the airport authorities for having an airport pass issued.